Trainer1 has launched version 2 of Context Sensitive Learning (CSL)TM - its revolutionary delivery system that uses e-learning to give the end users the IT-related learning information they need at the moment they need it.
This new version has added a number of new facilities, based on feedback from clients. These include:
- The ability to identify a URL for use with web pages.
- The ability to search frames and nested framesets on web pages.
- The ability to identify a string of text within a webpage so that the product can identify web applications that dynamically create a screen.
- Increased speed and administration control.
- Enhanced administration tools including a new wizard for additional speed and clarity.
According to Trainer1's managing director, Neil Lasher, CSL™ offers not only embedded learning for workflow and task based delivery but 'automated IT support'. From Trainer1's experience, CSL™ can cut calls to company helpdesks by up to 40 per cent.
CSL™ is now being distributed through resellers in the USA, Italy, Scandinavia, Singapore and South Africa and it is in use in, among others, the railway control and signalling technology specialists Westinghouse Rail Systems. Here, CSL™ is said to be reducing learning costs, as well as increasing worker efficiency and productivity through providing access to informal learning materials at the point of need.
Lasher commented: "The threefold concept behind CSL™ is that it provides immediate learning, intelligent learning and direct delivery of that learning. CSL™ integrates learning into workflow without detracting from the work itself - thus keeping the cost of training/learning to a minimum and, at the same time, maximising the output from the learning."
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